Patient management and contact persons

Cardiological pre-inpatient patient management and cardiological appointment

Susanne Wenzel, Katrin Johnson, Stefanie Kühn

pm-kardio-cbf@dhzc-charite.de 

T: +49 30 450 513 747

F: +49 30 450 513 947

Cardiological pre-inpatient patient management:

Dilya Dyugay
Mon - Fri: 9:00 - 15:30
T: +49 30 450 613 038
dilya.dyugay@dhzc-charite.de

Cardiological appointment CCM:

Jacqueline Seyde, Anja Brune
pm-kardio-ccm@dhzc-charite.de

Mon - Fri: 8:00 - 16:00
T: +49 30 450 513 021
T: +49 30 450 613 054

F: +49 30 450 7513 021

Cardiological pre-inpatient patient management:
Manuela Pietzsch
Mon - Fri: 9:00 - 15:30
T: +49 30 450 653 752 oder per E-Mail

Cardiological appointment for patients and referring physicians
Irena Puskar, Sandra Signert, Rahmet Gezer
pm-kardio-cvk@dhzc-charite.de
Mon - Fri: 8:00 - 16:00
T: +49 30 450 565 400 and then press 1 for the tape announcement
F: +49 30 450 7565 400

The patient management staff will inform you of the date of your inpatient admission and provide you with all the necessary information about your planned procedure. Pre-admission scheduling up to 5 days before admission includes ECG, blood sampling, any outstanding diagnostic planning such as CT, MRI, X-ray, TTE, TEE and anaesthesia as well as a nursing history and medical information.

Once you have been admitted as an inpatient, the inpatient management team will take over. The patient manager will welcome you, explain the procedure to you, coordinate your examinations and take you to your room. Before or on the day of admission at the latest, the patient management team will evaluate how your care at home is guaranteed after discharge and, if necessary, ensure continuity of care.

The therapeutic team, consisting of nursing staff, patient managers, social workers and doctors, will work with you - and, if necessary, your relatives - to plan your upcoming discharge or further care. Your individual needs will be assessed and the aftercare providers will be fully informed. The patient managers assume the management function and are your central contact persons on the ward.

If necessary, the patient managers consult other experts and therapists such as wound managers, physiotherapists, nutritionists, psychologists, etc. They act as an interface between you as a patient, your relatives, the doctors, carers, therapists and social services.

The social services are actively involved in many discharges, particularly in advising on and organising rehabilitation measures, clarifying the assumption of costs by health, care or pension insurance and providing support with applications (degree of care, severe disability, aids, etc.).

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If required, Social Services (SD) will organise an outpatient care service, care advisors, home help and also arrange the necessary provision of special products or aids by a home care company (e.g. medical supply store). If you need nursing support from relatives at home, the nursing team will instruct them if necessary, for example in changing dressings or administering injections correctly.

The patient managers are your contacts for patients over the age of 70 who are undergoing early geriatric rehabilitation. They will advise you and have a good network at their disposal. Patient management also provides support with registration and appointments in rehabilitation clinics, nursing homes, hospices, residential communities and with registration for neuro-early rehabilitation phases B and C.

Your doctor will work with you to agree on a suitable discharge date and discharge destination. If you are transferred directly to a rehabilitation facility, an inpatient care facility or another hospital, we will organise transport.

For transport home, we can issue you with a taxi licence, which you must initially pay for yourself; reimbursement by your health insurance company is possible.

If you are unable to drive home independently, we will organise an ambulance to take you to your home, for which you will have to pay a statutory co-payment of 10 euros.

We determine your need for medication, remedies and aids as well as home nursing care at an early stage and issue the necessary prescriptions. If necessary, the doctor can also issue a certificate of incapacity for work.

Prescriptions may only be issued if the patient's care after hospital treatment cannot be ensured in another, more economical way. Prescriptions and certificates may be issued for a period of up to 7 calendar days. Prescriptions must be honoured within 3 working days.

When you are discharged, you will receive a doctor's letter and a medication plan. If you require a DVD of your examinations or a printout of findings, you can request these from Patient Management. You will also receive a discharge certificate from Patient Management when you are discharged.

If you are transferred directly to a follow-up treatment centre (AHB) or another facility providing further treatment, we will send you all the necessary information to ensure your care.