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International Patients

The “International Patients” team supports patients in determining costs, with official letters of invitation for submission to the German embassy in their country, with visa applications and with accommodation in our guest house as self-paying patients. The team is happy to recommend interpreters for other languages on request. 

The team speaks several languages such as German, English and Russian.

Our services

The Deutsches Herzzentrum der Charité performs the entire spectrum of cardiovascular and thoracic operations, including coronary bypass surgery, heart valve surgery, operations for aneurysms and congenital heart defects and heart and lung transplantations. These procedures are performed routinely at our institution. In the field of ventricular assist devices, also known as artificial heart pumps, the German Heart Center Berlin has the most extensive experience worldwide of applying different support systems in adults and in children.

Review of Medical Records

If you wish to be treated at the Deutsches Herzzentrum der Charité, our specialists will first review your medical history. On this basis they will make a preliminary assessment of the treatment required. For this purpose your records, including specialized test results (video data in DICOM via link), should be sent by email to our International Office.

Cost Estimate / Appointments

Once your medical requirements have been ascertained, you will be advised of the possible duration of your stay at the Deutsches Herzzentrum der Charité, the intended treatment plan and an estimate of all the costs.

We will request the cost estimate sum to be transferred in advance to the bank account of the Deutsches Herzzentrum der Charité. As soon as the transfer has been confirmed by our bank we will arrange an appointment for your treatment.

Travel Assistance

Whenever necessary, the Deutsches Herzzentrum der Charité will assist you in obtaining an entry visa for Germany by sending you an official digital invitation for presentation at the German Embassy in your home country.

Accommodation

Unlike many other institutions, we have our own guesthouse, located in the hospital grounds, where family members and other individuals accompanying the patient can stay. These expenses are not included in the patient package price and must be borne individually. For reservations please contact Gästehaus Axel Springer via e-mail: gaestehaus@dhzc-charite.de or by phone: +49 30 4500 60 (Reception).

Language Assistance / Interpretation Services

Should German not be one of your languages, please arrange an interpreter on your own. Our team will be happy to advise you and can also recommend interpreters. The “International Patients” team itself speaks several languages such as German, English and Russian.

Most of our doctors also speak English and some of them Arabic, Chinese and Russian.

Please note that the cost estimate does not include translation services. You will receive all medical reports in German.

Please send us your request with the relevant documents. 
We will be happy to help if you decide to come to our clinic. You can communicate with our ‘International Patients’ team in several languages, including German, English and Russian.

International Office

Office hours:

T: +49 30 4593-2861 / 2863

international@dhzc-charite.de

Mon - Fri: 8.00 am – 4.00 pm, CET

Management

Sabine Hübler, MBA

Head of International Patients
Telephone +49 30 4593-2861 / 2863
Email: international@dhzc-charite.de