In an emergency

Rescue service

Call the general emergency number 112 if you are not sure whether the condition is or will become life-threatening. You must call 112 with these symptoms:

• Signs of a heart attack (severe chest pain, shortness of breath, cold sweat)
• Signs of a stroke (impaired vision and speech, signs of paralysis)
• Accidents with serious injuries/high blood loss
• Fainting/unconsciousness

If in doubt, call the general emergency number 112, where an emergency call expert will decide on the phone what measures are necessary.

Medical on-call service

The 116 117 patient service can help you if you are ill and are looking for a doctor's surgery on call or a doctor's surgery near you, or if you would like to make an appointment at a doctor's surgery or psychotherapy practice.

In case of suspected acute aortic syndrome
Aortic telephone T: +49 30 4593 2007

Call in case of:

• Acute aortic dissection (types A and B)
• Intramural hematoma of the thoracic aorta (IMH)
• Penetrating aortic ulcer (PAU)
• Iatrogenic aortic dissection
• Traumatic aortic rupture
• Ruptured aneurysms (thoracic, thoracoabdominal and infrarenal)

Aortic telephone Online form for patient registration

Emergency management checklist (pdf)

Access for emergency doctor and ambulance transport (pdf)

Heart attack, cardiogenic shock, resuscitation, life-threatening arrhythmia, ECMO/ECLS center

24/7 hotline for physicians

Department of Cardiology at the Campus Benjamin Franklin 

T: +49 172-285 3828
 

Department of Cardiology at Campus Charité Mitte

T: +49 30 450 630 000

In STEMI, infarction T: +49 30 450 513 111
 

Department of Cardiology at the Campus Virchow-Klinikum

T: +49 30 450 665 112

Department of Cardiothoracic and Vascular Surgery at the Campus Virchow-Klinikum

T: +49 30 4593 1025

Cardiac surgery emergency

In the Berlin/Brandenburg area 24/7 hotline for physicians

T: +49 30 4593 1025 

Berlin/Brandenburg area - T: +49 30 4593 2330

VAD patients

Important; Only for DHZC patients. Advice for other patients is not possible for legal reasons.

Direct contact with a VAD technician: +49 30 4593 2255
Direct contact to a VAD doctor: +49 30 4593 2288

TX patients

Contact by telephone: +49 30 4593 2090

Poison control center Berlin T: +49 30 19 240
Emergency pharmacy T: +49 800 0022 833
Telephone counseling T: +49 800 111 00 111
Dental emergency service T: +49 30 450 562 613

DHZC around the clock T: +49 30 450 50