Working as a medical assistant (MFA) in the cardiology outpatient clinic of the German Heart Centre of the Charité (DHZC) offers a unique mix of responsibility, teamwork and direct contact with patients. Our MFAs are an indispensable part of the outpatient team. Nadine and Sabrina tell us what makes their work so exciting and varied
Nadine and Sabrina, both long-standing MFAs at the DHZC, analyse a long-term ECG together - an important part of their responsible tasks in the cardiology outpatient clinic.
Nadine and Sabrina, both long-standing MFAs at the DHZC, analyse a long-term ECG together - an important part of their responsible tasks in the cardiology outpatient clinic.
What are the tasks of the medical assistants in the cardiology outpatient clinic?
MFAs are an indispensable part of the cardiological outpatient clinics at the DHZC, as they are the first point of contact for patients and at the same time the calling card of the clinic. They are responsible for admitting patients, recording all important information and preparing the examinations. In addition to organising appointments and processing enquiries by post, e-mail or telephone, they support the doctors with numerous functional diagnostic and administrative tasks.
Interprofessional cooperation is a top priority. Nikolaus, head of the outpatient clinic and specialist, together with Sabrina at the evaluation meeting for optimal patient care.
Interprofessional cooperation is a top priority. Nikolaus, head of the outpatient clinic and specialist, together with Sabrina at the evaluation meeting for optimal patient care.
The core tasks of an MFA in cardiology at the DHZC include performing ECGs and, in particular, the preliminary diagnosis of long-term ECGs, in which cardiac activity is measured over a longer period of time under everyday conditions. In addition, the MFAs assist with echocardiographies, in which the heart structure and function are analysed using ultrasound, for example stress echo. This is an echocardiography that is performed under stress. But it doesn't stop there. Our MFAs are also responsible for taking blood samples and preparing other laboratory tests.
Nadine, senior MFA, takes a blood sample - an example of the wide range of activities, from organisational tasks to medical procedures.
Nadine, senior MFA, takes a blood sample - an example of the wide range of activities, from organisational tasks to medical procedures.
In short: the medical assistants in the cardiology outpatient clinics at the DHZC are the central points of contact. They ensure that all processes in the cardiology outpatient clinic run smoothly. Through these diverse activities, our medical assistants make a significant contribution to ensuring that patient care at all three locations is efficient and patient-centred. Their commitment and expertise make them an indispensable part of the DHZC team.
What do you need to become an MFA in the cardiology outpatient clinic at the DHZC?
Entry into the profession of medical assistant in the cardiology outpatient clinic is usually through the three-year MFA training programme. This not only imparts basic medical knowledge, but also enables trainees to familiarise themselves with various specialisms. Anyone who develops an interest in the tasks in cardiology during their training has the opportunity to apply for a position in the cardiological outpatient clinics.
The varied range of tasks, especially functional diagnostics, motivates Nadine and her team anew every day. Both technical understanding and interprofessional collaboration with medical colleagues as well as direct contact with patients play a central role here.
Nadine and Sabrina use state-of-the-art technology to read out the evaluation results for the medical findings for cardiological diagnostics.
Nadine prepares the examination station with the stress echocardiography couch.
Nadine and Sabrina use state-of-the-art technology to read out the evaluation results for the medical findings for cardiological diagnostics.
Nadine prepares the examination station with the stress echocardiography couch.
What entry opportunities are there?
Training as a medical assistant forms the basis for working in the cardiological outpatient clinics at the DHZC. Ideally, you will also have professional experience in cardiological facilities. The ability to work in a team, open and friendly communication, enjoyment of contact with patients and flexibility in dealing with different professional groups are also very important.
As a newcomer to the cardiology outpatient clinic, you are not on your own. Nadine and her team take plenty of time to familiarise new colleagues. The structured onboarding programme extends over several months and ensures that all tasks can be taken on confidently and independently. Several interim and feedback meetings take place during this familiarisation period.
What benefits does the DHZC and Charité offer as an employer?
Nadine experiences a varied range of tasks in a friendly, mixed-age team in the cardiology outpatient clinic at Charité Campus Benjamin Franklin. She particularly appreciates the open and direct communication. She liaises with her team on a daily basis and takes time for in-depth discussions with staff.
The working hours are from Monday to Friday, without shift work and with public holidays off. There are also a wide range of training and development opportunities as well as the chance to take on additional roles in areas such as hygiene, practice management or fire safety.
What do you earn as an MFA?
The classification is in pay group E6/P7 TVöD VKA-K and takes into account the qualifications and personal requirements. The current collective agreement can be found here: https://karriere.charite.de/tarifvertraeg
Where can you apply?
If you would like to work in the cardiology outpatient clinic team at one of our DHZC locations, you can find our job advertisement here: https://karriere.charite.de/stellenangebote/detail/2004
Upload your application documents directly in just a few minutes, apply now
The cardiology outpatient clinic team is looking forward to reinforcement!
The cardiology outpatient clinic team is looking forward to reinforcement!
